About Shuttle
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About Shuttle

Established in 1983, Shuttle Inc. has a solid foundation in manufacturing commercial and industrial computers. We believe that the core value of technology is the combination of technique, humans, and the environment. With years of experience, Digital Signage, Smart Retail, Surveillance, Infrastructure, IoT, Industrial Automation, etc., are our fields of expertise where the most potent hardware is built. Furthermore, Shuttle synchronously increases the investment in software development and system integration, aiming to become an innovative partnership in the emerging IoT market to keep pace with the fast-growing IoT demands. Smart medical is one of Shuttle's vital business directions. Combining the IT advantages with the medical equipment professional subsidiary Carilex Medical, Shuttle keeps developing a brand-new product line, including medical-grade industrial PC, Kiosk, and other IoT healthcare solutions, which meet the needs in a post-COVID world. Technology-driven innovation leads to a better healthcare experience and enhances people’s convenience and value.

Mission and Vision

Mission

Deeply committed to becoming a trustworthy IoT partner, Shuttle persists in enhancing advanced technology and building deep expertise to innovate more reliable products and hardware integration solutions to make people’s life easier.

Vision

Shuttle is adhering to the "Great Integrity, High Quality, Trendy Innovation, and Sincere Service" business philosophy to implement corporate governance, research and development, and sales and trade. Building a solid relationship with our global partners based on cutting-edge innovation and reliable products and services and continuously heading to internationalization, diversification, and sustainable development.
Integrity - Based on integrity. Shuttle values honesty and commitment and implements corporate governance and business operation.
Innovation - Increase the adoption of new technology to keep abreast of the latest trend: the development and introduction of new, reliable, flexible, and well-integrated solutions and services.
Quality - Committed to making quality a top priority at all company levels. We continue to advance technology, design, manufacturing, and quality to ensure the reliability of products and services to meet the market's and customers' diverse demands.
Service - Aim to provide diverse and flexible solutions and services to achieve positive reviews and exceed the customer's expectations.

Research and Development

Shuttle has an excellent R&D team composed of expertise in professional software, hardware, machinery, and system integration, making up 30% of our workforce. Facing the trend of IoT, Big data, AI computing, and the stringent requirements of the global market, we continue to improve our R&D capabilities in OEM/ODM and increase the investment in research on medical technology, IoT, automation, and interactive technologies. Meanwhile, we actively work closely with system integrators, software developers, and value-added service providers to grasp market application trends. As a result, our R&D team has successfully developed a series of reliable and high-performance products, including mini-PCs, Industrial Embedded Computers, Industrial Panel PCs, Medical Panel PCs, Kiosks, and tailored solutions widely used in vertical and industrial applications.

Quality Certifications

Dedicated to TQM (Total Quality Management) principles, Shuttle follows four quality assurances, which are total quality management (TQM), statistical quality assurance (SQA), design quality assurance (DQA), and manufacturing quality assurance (MQA). Make sure to produce high-quality products, particularly high-efficiency and energy-saving. All products are strictly put through incoming quality control (IQC), in-put process quality control (IPQC), and out quality control (OQC) before the shipment and meet specific requirements of ISO 9001 and ISO9002 for quality management systems and ISO14000 for Environmental conditions.

Sustainability Goals

As being part of the global community, Shuttle is committed to protecting the environment, investing in improving energy consumption and chemical substance control, and adhering to global sustainable development goals below:
  • 1. Implement Waste Electrical and Electronic Equipment (WEEE) policy.
  • 2. Formulate Green Product Management System (GPMS) to manage the compositions of materials from suppliers. Ensure to meet requirements referencing the RoHS 2011/65/EU and Directive (EU) 2015/863 to ban hazardous substances in the products.
  • 3. Follow the EU Energy-related Products Directive (ErP) 2009/125/EC to lower the energy consumption.
  • 4. Adopted EU REACH regulation that requires notifying suppliers of the presence of any Substances of Very High Concern (SVHC) in products and providing instructions on the safe use of the products.
  • 5. Conflict Minerals Policy:
    According to the information on the supply chain of Shuttle company and our knowledge, Shuttle does not knowingly use conflict metals of gold (Au), tantalum (Ta), tungsten (W), and tin (Sn) from the conflict regions of the Democratic Republic of the Congo (DRC) and its neighboring countries.

Products and Services